As every surgery or procedure is unique, you should always consult with your physician regarding specific questions about your surgery or procedure. The information provided in this section is presented as general guidelines. If at any time, the instructions on this website are different from or contradict those given to you by your physician or nurse, always defer to the instructions from your physician’s office.
Scheduling and Insurance
Your surgeon’s office will work to ensure that our center has all the appropriate documentation to continue with your scheduled procedure. They will arrange the completion of a comprehensive medical history and physical form, medical clearances and any relative consents. Please plan to bring a photo ID and your insurance card(s). Our scheduling coordinator is on site to put your mind at ease. If you have any questions regarding the scheduling of your surgical procedure, please reach out to our scheduling coordinator at (267) 429-2530.
Approximately 1-2 weeks prior to your surgery, our insurance specialist will verify your insurance benefits. Currently, we accept most major insurances. Please call the insurance specialist for more details at (267) 429-2531. The insurance specialist will reach out to you as needed to discuss insurance benefits and financial obligations. Please note that the insurance specialist will be estimating the cost for the facility charges. Surgeon, anesthesia and pathology charges are separate in most cases. Accepted payment forms include cash, check, money order, cashier’s check, Visa, Mastercard, Discover and American Express. Payment plans can be arranged by contacting our executive director at (267) 429-2550.
Before Your Surgery or Procedure
Approximately 1-2 weeks prior to your scheduled surgery date, a clinical staff member will reach out to obtain your medical history including allergies, medication, surgical history and medical history. In the afternoon on the day before your procedure date, a staff member from this facility will call you to confirm your appointment time. Please don’t hesitate to ask any questions you may have and be sure to let the staff know of any special needs.
- Your doctor or the facility’s nurse will instruct you as to WHAT TIME YOU ARE TO STOP EATING AND DRINKING prior to your procedure.
- If you take medication for any condition, ask your doctor and/or the facility’s nurse whether or not to take it the day of your procedure.
- For women, if there is any possibility you are pregnant, please notify your doctor and the facility’s nurse.
- Leave all valuables at home including watches, rings, jewelry, body piercings and wallets.
- Notify your physician of any change in your health such as a cold, fever or sore throat.
- For your safety, please arrange for an adult to drive you home afterwards. You will need a responsible adult to accompany you to your procedure. You will not be permitted to use a Lyft, Uber, taxi or public transportation.
Day of Your Surgery or Procedure
- Arrive promptly at the scheduled time. This will allow adequate time for all necessary admission procedures.
- Please bring your insurance and identification cards. If special financial arrangements are necessary, please call the facility prior to admission.
- Wear comfortable, loose fitting clothing.
- Upon arrival, you will change into a gown which we will provide. You will be asked to remove contact lenses, dentures and any prosthesis.
In the Recovery Area
After your procedure, you will be moved to the Recovery Area where you will be closely monitored until you are ready to go home.
When you are awake, your family will be able to join you within an hour after surgery.
It is normal to feel discomfort in the area of your surgery. You may also experience some drowsiness or dizziness, depending on the type of anesthesia you received.
At Home After Your Procedure
Your surgeon will provide specific instructions for care while recovering at home. In the event of any difficulty, please call your surgeon. For the first 24 hours following your procedure, do not engage in strenuous activities, drink alcoholic beverages, drive or make critical decisions.
A nurse from the facility will call you within a day or two to evaluate how you are recovering at home.
You may be asked to complete a questionnaire about the care you received. Your comments will enable us to continue to improve our services and are greatly appreciated.