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Patient Satisfaction Survey

Thank you for choosing Grand View Surgery Center at Harleysville for your procedure. We strive to make your surgical experience as positive as possible and that you are well on your way to recovery. Please take a few moments to complete this short survey and return it to us. Your comments and suggestions are very important to us.

Before Your Day of Surgery

Did your surgeon’s office give you the Grand View Surgery Center folder?
Was the pre-admission nurse who contacted you on the phone courteous and professional?
Did the pre-op nurse explain the preoperative instructions clearly?
Were you contacted by a billing representative to discuss your financial responsibilities?

Reception & Waiting Room

Did the receptionist greet you promptly, in a professional and courteous manner?

Pre-Operative Area

Was the pre-operative nurse courteous and professional?
Did the nurses explain your procedure in a way that was easy to understand?


Was the surgeon courteous and professional?
Did the surgeon explain your procedure clearly and answer all your questions appropriately?

Anesthesiologist / Certified Registered Nurse Anesthetist

Was the anesthesiologist courteous and professional?
Did the anesthesiologist explain the anesthesia plan clearly and answer all your questions appropriately?

Post-Operative Area

Was the recovery nurse courteous and professional?
Did the recovery room nurses explain the discharge instructions to your satisfaction?
Did the discharge instructions include things like symptoms you should watch for after the procedure, instructions about medicines, and home care? Did you receive written discharge instructions?
Did the doctor or nurse prepare you for what to expect during your recovery?

Overall Experience

Was the surgery center clean and orderly?
Was your privacy respected throughout your care at the Center?
Would you recommend this facility to your friends or family?
Please rate your overall experience:
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